Privacy Policy

Who we are:

Our full details are:

Business Name - SB Virtual Assistant Services

info@sbvirtualassistant.com

www.sbvirtualassistant.com

What personal data we collect and why we collect it:

Contact form - If you choose to send us a message through our contact form, we'll ask for your name, email address and telephone number to contact you regarding your enquiry. SB Virtual Assistant Services do not hold or sell your contact details. We are bound by GDPR and registered with the ICO for confidentiality and GDPR. Our ICO registration number is ZA870425. 

Cookies - If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Who we share your data with:

SB Virtual Assistant Services will not share your personal data with any third parties without your permission, save for the uses outlined here in order to run the website and organisation.

 

How long we retain your data

We don't retain your information for any longer than four weeks after your contact, unless you go on to work with us, in which we'll hold your data in accordance with GDPR. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Comments made in the contact form may be checked through an automated spam detection service. We'll never share your data with any third party for any reason unless required by law. 

Data processing is required to fulfill various business functions for SB Virtual Assistant Services and this is performed according to the terms set out within this document by our own staff and contractors.

 

Should you have a complaint:

Please contact info@sbvirtualassistant.com in the first instance. 

Our data protection registration number with ICO is: ZA870425.

 

Additional information:

How we protect your data

All information is used in compliance with the UK Data Protection Act and administered by Sarah Buxton, an approved Data Controller (ICO Registration Number: ZA870425).

What data breach procedures we have in place

Our data is secured via GDPR standards. In the event that your data is breached, we are bound by GDPR laws to inform you within 72 hours of our knowledge of a breach and informing ICO of any issues.

What third parties we receive data from

SB Virtual Assistant Services will cross check information publicly available online for the purposes of checking your Approved VA and Approved Trainer listings, as well as information you submit to us on submission forms for these purposes.